Resolve a dispute

Start a case.

Choose the route that matches where the dispute is now. Not sure? Send a free, confidential enquiry and the Secretariat will tell you the route within two working days.

Choose your route

Not sure yet: confidential enquiry

Free. Describe the matter; the Secretariat replies with the route, the fees and the time it would take.

Test the claim first: Independent Assessment

A conflict-checked, written view of your position before the next irreversible step. Quoted after the conflict check.

Settle it: Structured Resolution

Mediation, Early Neutral Evaluation or Expert Determination. USD 500 to register; neutral fees quoted before they start.

A binding decision: Notice of Arbitration

File under the Rules & Procedures v4.0. USD 750 filing fee; administrative fees from the published schedule.

Urgent?

If assets could move or evidence could disappear, say so in the first line of the Notice and choose "Yes: an emergency arbitrator is needed". The Secretariat aims to appoint an emergency arbitrator within 24 hours of a complete application.