Commitments
A timetable you can hold us to, and a fee estimate in writing before you commit.
Rules & Procedures v4.0 set target timetables for every track. UNIONE™ treats them as service standards: each is measured, published monthly, and backed by a service credit when the Secretariat misses a standard for reasons within its control.
Time standards by track
Targets run from the date the Tribunal is constituted unless stated otherwise. A Tribunal may set a different timetable by procedural order where the dispute requires it; the order is recorded and the reason published in the statistics.
| Stage or track | Standard | Source |
|---|---|---|
| Response to a Notice of Arbitration | Normally 21 days after receipt | Rules v4.0 |
| Challenge to an arbitrator | Normally within 14 days of becoming aware of the ground | Rules v4.0 |
| Standing Neutral first procedural contact | Within 72 hours of a valid activation request | DPC Protocol |
| Streamlined track (up to USD 250,000) | Final award targeted within 60 days | Rules v4.0 |
| Simplified track (up to USD 1 million) | Final award targeted within 60–90 days | Rules v4.0 |
| Expedited track (up to USD 10 million) | Final award targeted within 90–120 days | Rules v4.0 |
| Standard track | Final award targeted within 120–180 days | Rules v4.0 |
| Complex, multi-party or multi-contract | Timetable set by procedural order and published | Rules v4.0 |
The Cost-Certainty Estimate
At registration the Secretariat issues a written Cost-Certainty Estimate with the case number. It states the registration fee, the administrative fee for the track, the basis and cap of Tribunal fees, and what would change the estimate.
Institutional fees do not exceed the estimate unless the claim value, the track or the number of parties changes, and any revised estimate is issued in writing before the change takes effect.
The estimate covers institutional and Tribunal fees. Counsel, expert and hearing-venue costs are outside it.
Service credits
Where the Secretariat misses a published standard for reasons within its control, the parties receive a service credit against the administrative fee, at the rate set in the Fees schedule. Credits are counted and published monthly.
Delays caused by the parties, by a Tribunal order, or by events outside the Secretariat’s control do not attract a credit; the cause is recorded either way.
How this compares
Among the established institutions, the ICC reported a median of 23 months from registration to final award in 2025 and the LCIA 20 months; neither publishes a time standard with a remedy attached. UNIONE™ publishes both.