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Legal

Privacy Policy & Terms of Use

Effective: 1 September 2025
Last updated: 1 September 2025

Privacy Policy

Version 1.0 · Effective 1 September 2025 · theunione.org
This Privacy Policy explains how UNIONE™ International Arbitration & Dispute Resolution System ("UNIONE™", "we", "us", "our") collects, uses, processes and protects personal data in connection with your use of our website, services and arbitration platform.
1. Introduction and Identity of Controller

UNIONE™ International Arbitration & Dispute Resolution System is the data controller for personal data processed in connection with the UNIONE™ website, case filing portal, FOUNDING FELLOW, and institutional services operated at theunione.org.

We are committed to protecting your personal data and processing it in accordance with applicable data protection law, including the General Data Protection Regulation (GDPR) where applicable, and equivalent data protection legislation in Singapore, UAE, India and other jurisdictions in which we operate.

2. Personal Data We Collect

We collect personal data in the following contexts:

  • Website users: IP address, browser type, pages visited, device information, and cookie data.
  • Case filing: Full name, contact details, professional affiliation, nationality, claim value, description of dispute, uploaded documents and any other information submitted through the Case Filing Portal.
  • Panel applicants and members: Full name, professional biography, qualifications, bar admissions, publications, jurisdictional experience, languages, reference contacts, conflict of interest disclosures and CV.
  • Contact form and enquiries: Name, email address, organisation, message content and any attachments submitted.
  • Newsletter and events: Name and email address.
3. How We Use Your Personal Data
  • Contract performance: To administer arbitration proceedings, constitute tribunals, manage case files, and fulfil our obligations under the UNIONE™ Rules v3.0.
  • Legitimate interests: To operate the UNIONE™ FOUNDING FELLOW, respond to enquiries, improve our services, and maintain institutional security.
  • Consent: To send newsletters and event invitations where you have opted in. You may withdraw consent at any time.
  • Legal obligation: To comply with applicable law, court orders, or regulatory requirements.
4. Arbitration Proceedings Data

Personal data submitted in connection with arbitration proceedings under the UNIONE™ Rules is processed for the administration and resolution of those proceedings. Such data is subject to the confidentiality obligations of Article 36 of the UNIONE™ Rules and will not be used for any other purpose or shared with any third party except as required by law or for enforcement proceedings.

5. Data Sharing

We do not sell personal data. We share personal data only with: arbitrators and tribunal members in connection with proceedings; technology and infrastructure service providers subject to data processing agreements; where required by applicable law; or with your consent.

6. Your Rights

Subject to applicable law, you have the right to access, rectify, erase, restrict, port, object to processing of, and withdraw consent for your personal data. Contact us at privacy@theunione.org. We will respond within 30 days.

7. Data Security

We implement industry-standard technical and organisational measures to protect personal data. All data transmitted through the UNIONE™ platform is encrypted in transit and at rest using TLS 1.3 and AES-256 encryption standards.

8. Retention

We retain personal data for as long as necessary for the purposes set out in this Policy, and in any event for a minimum period of 10 years following the close of any arbitration proceedings.

9. Cookies

The UNIONE™ website uses essential cookies required for the operation of the platform, and optional analytics cookies to understand how users interact with the site.

10. Contact & Complaints

For any questions about this Privacy Policy, please contact our Data Protection team at privacy@theunione.org.

Terms of Use

Version 1.0 · Effective 1 September 2025 · theunione.org
These Terms of Use govern your use of the UNIONE™ website and digital platform at theunione.org. By accessing or using our platform, you agree to be bound by these Terms.
1. Acceptance of Terms

By accessing theunione.org or using any UNIONE™ digital service, you confirm that you have read, understood and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree, you must discontinue use of the platform immediately.

2. Nature of the Platform

The UNIONE™ platform provides institutional information about UNIONE™, the Case Filing Portal, the FOUNDING FELLOW, AI-powered tools including the Clause Generator and Enforceability Predictor, and publications and model clauses.

3. AI Tools - Important Disclaimer

The AI-powered tools available on this platform are provided for guidance and informational purposes only. They do not constitute legal advice. Users must seek independent legal counsel before relying on any output in connection with a legal matter, contract or dispute.

UNIONE™ accepts no liability for any loss or damage arising from reliance on the outputs of AI tools available on this platform. All outputs are indicative only.
4. Intellectual Property

All content on the UNIONE™ platform is the intellectual property of UNIONE™. Reproduction for non-commercial purposes is permitted with attribution. Commercial use requires prior written consent.

5. Governing Law

These Terms shall be governed by English law. Any dispute arising shall be subject to the exclusive jurisdiction of the courts of England and Wales, or at UNIONE™'s election, to arbitration under the UNIONE™ Rules.

Cookie Policy

Version 1.0 · Effective 1 September 2025
What Are Cookies

Cookies are small text files placed on your device when you visit theunione.org. They enable the platform to remember your preferences and understand how you interact with our services.

Types of Cookies We Use
  • Essential cookies: Required for the platform to function. Cannot be disabled.
  • Analytics cookies: Help us understand how users navigate the platform. Data is aggregated and anonymised. Optional.
  • Preference cookies: Remember your settings such as language and display preferences. Optional.
Managing Cookies

You can manage or disable non-essential cookies at any time through your browser settings. UNIONE™ does not use advertising or tracking cookies.

Data Processing Agreement

For institutional and corporate clients · Available on request
A full Data Processing Agreement (DPA) is available for institutional clients requiring GDPR-compliant data processing arrangements in connection with UNIONE™ arbitration proceedings.
Requesting a DPA

Parties, law firms or institutions requiring a DPA should contact the UNIONE™ Secretariat at privacy@theunione.org. We will provide a draft DPA within 5 business days of request.

Standard Contractual Clauses

For cross-border data transfers from the European Economic Area to non-EEA jurisdictions in connection with UNIONE™ proceedings, we rely on EU Standard Contractual Clauses (SCCs) as the appropriate transfer mechanism under Chapter V of the GDPR.

Sub-Processors

A list of UNIONE™ sub-processors is available on request from privacy@theunione.org.