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Project controls
01Baseline
02Notice
03Record
04Measure
05Resolve
06Recover
UNIONE™ Construction Intelligence · Defects & Quality Claims™

A defect claim must separate non-conformance, cause, cure and residual loss.

Design, materials, workmanship, installation, performance, maintenance and misuse can produce the same visible failure through different responsibility paths.

TechnicalExpert-heavy
TestingPerformance evidence
WarrantyDefects period
RecordsInstallation / inspection
Project principle The failed asset does not prove who failed the contract. OPEN PROJECT MAP →
Construction decision model

The Defect Attribution Tree

Translate site events into a traceable chain of entitlement, evidence, time, cost and outcome.

The Defect Attribution Tree

Project decision pathway
Define
Requirement

Identify contractual specification / standard.

Duty
Inspect
Actual condition

Document failure and extent.

Evidence
Diagnose
Cause

Use testing / expert analysis.

Causation
Cure
Repair / replace

Choose proportionate rectification.

Remedy
Value
Residual claim

Quantify delay, loss or diminution where available.

Outcome
Claim levers

What can change entitlement or quantum while the project continues.

The analysis should refresh as programme, records, instructions, testing and payment positions move.

01

Design responsibility

Employer design and contractor design can split risk.

02

Fitness for purpose

May differ from reasonable-skill-and-care standards.

03

Latent defects

Discovery may occur after ordinary defects period.

04

Access / destructive testing

Evidence gathering can damage asset.

05

Betterment

Rectification should not automatically produce unrelated upgrade value.

06

Operational misuse

Post-handover conduct may contribute to failure.

Project workflow

Build the record contemporaneously.

Construction intelligence becomes more reliable when the project, commercial and legal teams use the same event chronology.

01Baseline

Fix scope, programme, price and responsibility.

02Notice

Identify event and preserve contractual position.

03Record

Capture site, programme and cost evidence.

04Analyse

Test causation, entitlement and quantum.

05Resolve

Use prevention, specialist review or arbitration.

Why UNIONE™

The institution can stay close to the project before the claim becomes forensic.

UNIONE™'s Construction Panel combines legal and technical specialist expertise, allowing defect causation and contractual liability to be tested together rather than in separate silos.

REACTIVE CLAIMS MANAGEMENT

Reconstruct project history after positions harden.

The programme, notice and cost records are reconstructed after delay, disruption or payment positions have already hardened.

01Site event
02Commercial letters
03Schedule changes
04Months pass
05Expert reconstruction
06Arbitration
UNIONE™ PROJECT-CONTROLS ARCHITECTURE

Keep claims architecture alive during the works.

Time, scope, evidence, payment and dispute prevention remain observable throughout the project.

00Early warning / Standing Neutral
01Notice + records
02Programme / quantum intelligence
03Expert / DAAB-style review
04Specialist arbitration
05ERR™ / recovery
UNIONE™ Construction Intelligence

Turn site records into dispute prevention before they become exhibits.

Previous Programme & Critical Path Evidence™
Next Testing / Commissioning / Completion™